Before you request deletion
Account deletion is intended to be permanent. Before submitting a request, export any records you are required to retain and resolve outstanding subscription or account-administration matters. Deleting the app from a device does not delete your account.
Request account deletion
- 1Contact ProfitFlow Support by email or WhatsApp.
- 2Use the email connected to your ProfitFlow account when emailing profitflow.support@gmail.com.
- 3State the business name and clearly request account deletion.
- 4Complete identity and authority verification when requested. Never send your password.
- 5Receive confirmation after the verified request has been processed.
Information covered by deletion
- User profile
- Business profile
- Products and inventory
- Sales records
- Customer and supplier information
- Employee records
- Expense records
- Uploaded files and images
- Associated application data
Limited information we may retain
Limited information may be retained when reasonably required for legal obligations, fraud prevention, security investigations, payment reconciliation, or enforcing agreements. Residual copies may remain temporarily in protected backups until normal backup rotation completes.
Processing period
We will process verified deletion requests within a reasonable period, subject to applicable legal and operational requirements. The completion time may depend on identity verification, account complexity, backup cycles, and lawful retention requirements.
Frequently asked questions
Does uninstalling the app delete my data?
No. Uninstalling removes the app from your device but does not close your ProfitFlow account.
Can I delete only some information?
You may ask support about correcting or removing specific personal information. Some business records may need to remain for operational or legal reasons.
Can a staff member delete a business workspace?
Deletion of shared business data requires verification that the requester has sufficient authority for that workspace.
Can deletion be reversed?
Completed deletion may not be reversible. Export required records before confirming your request.
Contact Support
Start a deletion request or ask a question at profitflow.support@gmail.com.
Need help with this document?
Contact ProfitFlow Support for questions about your account, data, or these policies.
Contact Support