Privacy Policy

This Privacy Policy explains how ProfitFlow handles information when you visit our website, create an account, or use our cloud-based business management services. It also describes the choices and rights available to you.

The exact information we process depends on the features you use and the information you choose to provide.

We collect information you provide directly, information created through use of the service, and limited technical information needed to operate and improve ProfitFlow.

• Account information, such as your name, email address, telephone number, login credentials, and account preferences.
• Business information entered by authorized users, such as business name, products, inventory records, customers, suppliers, employees, sales, and expense records.
• Usage information, including features used, interactions, error events, and approximate session activity.
• Device and connection information, such as browser type, operating system, IP address, language, and device identifiers made available by your browser.
• Communications you send to support, including their content and related contact details.

Our website may use essential browser storage or cookies required for authentication, security, preferences, and core functionality. If optional analytics are introduced, we will describe them in our Cookie Policy and provide controls where required.

We do not describe optional tracking as active unless it is actually implemented.

• Provide, maintain, secure, and troubleshoot the service.
• Create and administer accounts and subscriptions.
• Process user requests and provide customer support.
• Send essential service, security, and account communications.
• Understand performance and improve usability and features.
• Prevent fraud, abuse, unauthorized access, and other harmful activity.
• Meet legal obligations and enforce our agreements.

ProfitFlow is a cloud-based service. Information may be stored and processed by infrastructure and service providers used to operate the platform. We use reasonable administrative and technical safeguards appropriate to the current implementation, but no online service can guarantee absolute security.

Access to production information should be limited to authorized personnel and service providers who need it for legitimate operational purposes.

We retain information for as long as reasonably necessary to provide the service, maintain required business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods depend on the information type, why it was collected, and applicable requirements.

When information is no longer required, we aim to delete or anonymize it, subject to backup cycles and lawful retention needs.

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information, and to object to some processing. We may need to verify your identity before completing a request.

• Update available profile and business information through your account.
• Request account or personal-data deletion using our Data Deletion process.
• Manage browser cookies and permissions through your browser settings.
• Contact us to ask a privacy question or exercise an applicable right.

We may use service providers for hosting, authentication, communications, payments, diagnostics, and other operational functions. These providers may process information on our behalf under their own contractual and legal obligations. Links to third-party websites are governed by those parties’ policies, not this Policy.

Because ProfitFlow is cloud-based and may use providers operating in multiple countries, information may be processed outside the country where it was collected. Where applicable, we will use lawful transfer mechanisms and reasonable safeguards for such transfers.

For privacy questions or requests, email profitflow.support@gmail.com. Please do not include passwords, payment credentials, or other highly sensitive information in your message.